Luxury Retail Consultant

Silviu
Bertalan

Luxury Retail Consultant

Discover my story
Silviu Bertalan
About

Crafting Excellence
in Every Interaction

As a Team Leader at Loewe, I bring over 15 years of international luxury retail experience — built across London and Barcelona, with houses including Selfridges, Dries Van Noten, Mary Katrantzou and 24 Sèvres. I drive team performance and create memorable client experiences that reflect the heritage and excellence of the world's finest brands.

I am committed to helping the team strive and reach their goals, maintaining a healthy work environment and a strong relationship both with the team and with the clients, to ensure positive and successful results are being achieved.

Location Barcelona, Catalonia, Spain
Languages Spanish · English · Romanian
Sector Luxury Retail
Availability Open to opportunities
Career

Professional
Journey

Current

Team Leader

Loewe Barcelona

Leading a high-performance sales team within one of the most prestigious luxury houses in the world. Responsible for driving team performance, mentoring staff, and ensuring every client interaction reflects the house's heritage of craftsmanship and excellence.

Team Leadership Client Relations Sales Strategy Luxury Retail POS Systems Visual Merchandising
1 yr 6 mo

Senior Sales Assistant

Loewe Barcelona

Delivered white-glove client experiences in alignment with Loewe's values of creativity and craftsmanship. Developed deep product expertise across leather goods, ready-to-wear, and accessories. Built a loyal client portfolio through personalised service.

Product Knowledge Client Portfolio Leather Goods Ready-to-Wear Accessories
1 yr 8 mo

Sales Assistant

Etnia Barcelona Barcelona

Provided expert styling advice and product knowledge in a dynamic luxury eyewear environment. Built strong client relationships and consistently surpassed individual sales targets through a consultative and personalised approach.

Luxury Eyewear Style Consulting Client Relations Sales Targets
1 yr 2 mo

Sales Assistant

SMAK Barcelona

Delivered outstanding customer experiences in a premium retail environment in Barcelona, applying the expertise and refined client approach developed throughout years in international luxury. Consistently exceeded sales targets through personalised product knowledge and service excellence.

Product Knowledge POS Systems Customer Experience Sales
2 yrs 8 mo

Brand Specialist — Dries Van Noten

Selfridges London, UK

Acted as the dedicated in-store brand ambassador for Dries Van Noten within one of London's most iconic luxury department stores. Developed deep expertise in the brand's design philosophy and heritage, curating a bespoke clienteling experience for an international, high-net-worth clientele.

Brand Ambassadorship Dries Van Noten VIP Clienteling Product Knowledge POS Systems
2 yrs 9 mo

Brand Specialist — Mary Katrantzou

Selfridges London, UK

Represented the Mary Katrantzou brand at Selfridges' 400 Oxford Street flagship, providing an elevated and personalised shopping experience. Responsible for brand storytelling, building client relationships and driving sales for one of fashion's most distinctive and creative voices.

Brand Specialist Mary Katrantzou Oxford Street Fashion RTW Client Relations
1 yr

Sales Assistant — Women's Designer

Selfridges London, UK

Worked within the prestigious Women's Designer galleries at Selfridges, assisting an international clientele across multiple luxury ready-to-wear brands. Developed a strong foundation in multi-brand luxury retail, styling, and high-end customer service.

Women's Designer Multi-brand Retail Styling POS Systems
3 mo

Brand Assistant — Qloe

Qloe at Selfridges London, UK

Represented the Qloe brand concession within Selfridges, delivering a refined brand experience to a fashion-forward clientele. Gained first-hand exposure to the unique dynamics of operating a designer brand within a world-class luxury department store.

Brand Concession Luxury Department Store Product Knowledge POS Systems
1 yr 2 mo

Sales Assistant

24 Sèvres London, UK

Began a distinguished international luxury retail career at 24 Sèvres in London, developing a solid foundation in luxury clienteling, product expertise, and the exceptional service standards that define the world's leading fashion houses. This foundational experience shaped a career-long commitment to excellence.

Luxury Retail Client Service Service Standards Product Knowledge
Expertise

Areas of
Specialisation

Client Relations

Building lasting relationships with high-net-worth clients through personalised service and genuine engagement.

  • VIP Client Management
  • Client Portfolio Development
  • Relationship Building

Team Leadership

Inspiring and developing high-performing retail teams to achieve exceptional results.

  • Performance Management
  • Staff Training & Mentoring
  • Operational Excellence

Luxury Product

Deep expertise across luxury categories with a refined aesthetic sensibility and brand knowledge.

  • Leather Goods & RTW
  • Luxury Eyewear
  • Brand Heritage & Storytelling

Experience with world-class luxury houses

  • Loewe
  • Selfridges
  • Dries Van Noten
  • Mary Katrantzou
  • Etnia Barcelona
  • 24 Sèvres
Contact

Let's create
something
extraordinary

  • Location Barcelona, Spain
  • Status Open to new opportunities
  • Languages ES · EN · RO